From: D.J. Keenan
To: Nicola Bell
Sent: 21 January 2009 14:42
Subject: Re: Your complaint FS50163282

Dear Ms. Bell,
This is to summarise our telephone call on Friday, January 16th, regarding your letter attached to the appended e-mail.
QUB had claimed that it would take a very long time (100 hours) to copy the data stored on disks.  I stated that QUB had previously been dishonest and that the data on disks could be quickly copied; I also outlined my reasons.  You stated that you were satisfied with QUB's explanation.  You acknowledged that you had not visited Queen's University Belfast nor seen the data.  I offered to visit QUB with you, to demonstrate that the data could be quickly copied.  You declined the offer, and repeated a couple times that you were satisfied with QUB's explanation.
I said that I wanted to appeal your decision.  You said that I would need a formal Decision Notice in order to appeal.  I then requested that you send me a Decision Notice.  You said that it would take until the end of next year, at the earliest, possibly until the middle of the following year, to do so.  I said that I wanted the Notice nonetheless.  You agreed to have one sent to me.
Douglas Keenan
----- Original Message -----
From: Nicola Bell
Sent: 22 December 2008 14:40
Subject: Your complaint FS50163282

Dear Mr Keenan

Thank you for your call this afternoon.  I would advise that I sent you correspondence on 1 December 2008 regarding the outcome of my investigations.  I am sorry to hear that you did not receive same.  I have attached the letter and our link on ‘Using the Fees Regulations’ for your attention.



Nicola Bell
Senior Complaint's Offcer
Information Commissioner's Office
5th Floor Adelaide Street, Belfast BT2 8F
Tel:  028 90269384