Dear Mr Keenan,
Although I indicated that I would be in contact again much sooner, I have unfortunately been delayed in preparing a response to your request due to other pressures of work. I am having to take some additional leave next week, which prevents me from finalising our response to you by the deadline of 15 May. I will be in work on Friday next and will ensure that the response is provided to you, by email, on that day.
Please accept my sincere apologies for this current delay.
Information Compliance Officer
Registrar's Office, Queen's University Belfast